SupportMarket is not just an idea. Different features and their development stages are listed for better understanding of the project status:
A. Support & Services Marketplace:
- Customer Relationship Management console with user history, service history, device history, contract status, ticket status, service steps executed, service rating management, payment integration etc have been completed & tested. UI/UX being worked upon.
- User Interface & Experience in development keeping in mind the consumer convenience of browsing through the platform and executing orders.
- Contract & Settlements System in beta testing on distributed ledger test environments. Creation & execution of service contracts for general consumer with ease being the primary focus.
- Integration with Aiisma consoles on Windows, iOS, Android platforms completed and currently in beta testing.
- Knowledge base in design phase and expected to be released as the last item on the marketplace.
B. Aiisma - Consumer application and Artificial Intelligence agent:
- Windows, iOS & Android versions currently being tested for different needs.
- Embedded version in protoype phase. Being tested for security and structural integrity designs.
- Big Data integration for Artificial Intelligence Algorithms complete.
- Basic connected devices algorithms operational, more being tested and added.
- Voice commands, Stand Alone Device & Virtual Reality in design and hardware design phase.
C. Data & Warranty Marketplace: This is in design phase and will be worked on gradually over coming months as we work towards increasing the team size.