The Supporteo offering is now closed and is no longer accepting investments.


Industrial AR & AI Platform


Industrial AR & AI Platform

Sunny Isles Beach, FL
Business to Business
Software & Services
At Supporteo, we believe that the future of work is augmented. From augmented reality glasses to high-flying camera drones, we provide communication and integration software that supports the hardware of the future. Our innovative technology allows workers from the field to visually access necessary information & communicate in real-time with remote support teams while remaining handsfree to get the job done. Join us in empowering frontline workers.


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Price per Share
Min. Investment
Shares Offered
Offering Type
Offering Max
Days Left
This offering ended on March 17, 2022 and is no longer accepting investments.

Reasons to Invest

The augmented reality (AR) market is projected to grow from $15.3 billion in 2020 to $77 billion by 2025 at a CAGR of 38.1%.
We have used Augmented Reality and Artificial Intelligence technologies to develop a cloud-based scalable platform ready for immediate use. We plan to launch sales in November 2021.
Our platform helps companies reach carbon neutrality while significantly reducing operating costs and improving employee working conditions and safety.


Empowering Frontline Workforces with Augmented Reality

Supporteo keeps maintenance workers and experts connected with resources and knowledge they need to complete any task anywhere, anytime. Our flagship service Supporteo AR Assist, integrated with AR glasses and mobile devices, harnesses the power of Artificial intelligence and Augmented reality technologies to achieve maximum maintenance efficiency with minimal error. 

We have the best solution for enhanced maintenance, inspections, diagnosis, and support processes. It provides full traceability, significant reduction in errors and downtime, with the biggest part of issues resolved without requiring travel.

Our platform works on computers, AR glasses, and Android smartphones, is ready for use and is constantly improving, so users have a seamless experience. Our iOS app is currently under development with new features slated for release before sales begin.

The problem

Current Equipment Maintenance Solutions Can Cost an Enormous Amount of Money 

Even other currently available communication methods do not always help to solve an urgent problem, which leads to potential business losses.

This also costs enormous money for companies in the form of travel via car or airplane, tickets, gas, hotel, food, useless time of high paid experts while traveling, etc. 

In addition, this excessive travel is destroying our planet through unnecessary carbon emissions. 

The solution

Using AR to Provide Remote Assistance to Maintenance Workers

At Supporteo, we designed a fully enterprise-ready solution that can be quickly deployed to enable remote inspection and troubleshooting, thus reducing equipment downtime and saving costs. 

When the technician uses AR glasses backed by the powerful Supporteo platform, all the required information is delivered directly into their view, leaving their hands free to work. Areas that require maintenance or repair can be captured as an image or a video with various graphics overlaid on it to indicate defects or hazardous spots. 

To enable technicians and service experts to work completely hands-free, our platform is seamlessly integrated into smart glasses from Rokid, RealWear, Vuzix, and wearable devices such as smart scanners and infrared thermal imaging sensors. Supporteo is compatible with computers, smartphones, and tablets.

Three Groundbreaking Services Offered

Using the most innovative technologies, we offer three main services to communicate between colleagues, remote workforce and experts, and speed up picker’s work. All of them work on one scalable cloud-based Supporteo platform.

1. Supporteo AR Assist

With Supporteo AR Assist, field workers or customers can have direct video and audio calls to experts in any part of the world over secure, low-bandwidth channels. 

During the call, the expert can see what the worker or the customer is looking at and guide using AR objects. The hands-free technology allows the worker to follow the expert’s instructions in real-time, while the expert monitors the process. 

AR Assist includes the following features: 

  • Hands-free and voice control
  • Real-time information sharing with photo capture, annotations, and supporting assets
  • Connection to external devices
  • Multi-call capabilities
  • Low-bandwidth capabilities 
  • Available on-premise or in the cloud
  • Robust security infrastructure
  • Session Recording
  • GPS and QR code capabilities

AR Assist is a fully developed, working service ready to use right now. It works on desktops, AR glasses, and Android smartphones and tablets. The IOS version is expected to be ready to launch in the middle of September 2021 and published in the AppStore. 

2. Supporteo AR Picking

Smart glasses improve warehouse productivity in multiple ways. With all the required details available in the AR content, goods picking, inventorying, sorting, and other processes become more efficient and almost error-free. 

Video recording can be done for further analysis and quick error detection. Warehousing personnel work becomes more productive and safe with hands-free operation.

All tasks and instructions are received directly in the user’s smart glasses and display only the information that is absolutely necessary – the item number, a photo of the right product, quantity, and location when needed. 

Verbal guidance complements the AR content to form a complete picture. While sorting and picking items, users scan their barcodes that are entered in the corresponding documentation immediately. 

The process is voice-controlled, allowing users to work uninterrupted and focused. If necessary, users can request assistance, report discrepancies, and inform about changes in their work plan using voice commands. 

This service is also fully developed and ready to use right now. It works with the use of AR glasses, such as Vuzix M-400 (cost $1,799.99), and Rokid 2 (cost $1,500). 

The use of this service requires the implementation according to business processes warehousing company has (not included in the subscription price and requires additional payment), takes around 8 weeks, and should be connected to the company's WMS or ERP.

3. Supporteo Meeting

We plan to launch our newest product, Supporteo Meeting in November 2021. Software development is almost finished, and we are excited to share our latest innovation with the world soon. 

Supporteo Meeting, connects colleagues and teams from anywhere in the world. Our platform runs on the web and mobile platforms offering multiple communication options, including HD VoIP video calls, group audio and video conferences, screen sharing, and instant messaging.

The market

Cornering the AR Market for Remote Workers

The augmented reality (AR) market is projected to grow from $15.3 billion in 2020 to $77 billion by 2025. In that time, it is expected to grow at a CAGR of 38.1%. 

Meanwhile, 57% of business professionals reported they are more productive now while working remotely than they were before the pandemic.

Our traction

Three Groundbreaking Products Ready to Launch

We have already developed two incredible products with all necessary features that can be used by our clients today. 

The first is the AR Assist (a remote support app works on IOS/Android devices and AR glasses).

The second is AR picking (for accelerating picking, goods sorting and placement, and inventory control).

In November 2021 we plan to finish the development of our newest product - Supporteo Meeting. We hope to start sales in the same month.

The business model

A Three-Pronged Sales Approach

Supporteo Corp plans to operate in these major regions - western Europe, North America, and GCC countries. In each of them will be opened one local office - European in Amsterdam, North American in Miami, and the Middle East in Dubai. 

The main goals for regional offices are:

1. Building own sales team and reaching targets of the sales plan. 

2. Developing local partners and supporting them in our services reselling. 

In the first stage, the local sales team should adopt sales flow for local conditions. When the sales flow has been clarified, we start to develop a partners network.

In the first year, the biggest part of sales should be done by our own sales team.

For the second year of operation of the regional offices, the sales of the partner network should have a higher percentage in the sales structure than the sales of the Supporteo sales team.

As we make our product available, we have developed a three-level strategy for getting our products in people’s hands. 

The first level of sales will include the free download of apps for mobile devices and the use of free-of-charge licenses. This viral sale model will spread information about our apps and brand in the fastest way and generate a massive base of users. 

The second level involves sales of subscriptions, at affordable pricing for small and medium business sizes and more expensive for larger businesses or those seeking more advanced and configurable solutions.

The third level's main target is up-sales, where we will extend the scope of licenses, and cross-sales, where we will sell new Supporteo products to existing customers. 

Why Invest

Embracing Remote Work for a More Efficient Future

As the situation with the coronavirus has pushed remote work solutions to the sky, businesses require more robust assistance tools to survive. That’s where we come in. 

Supporteo Corp plans to operate in multiple major regions - Western Europe, North America, and GCC countries. We will open local offices in each location - one in Amsterdam, one in Miami, and one in Dubai. Through this global approach, we plan to build our own sales team while developing local partners and supporting them in our services reselling. 

After  working with AR and VR for seven years on a daily basis, our team of experts has the knowledge and experience required to build the best software in a multi-billion market with huge demand for innovative products.

Join us as we harness the power of AR to maximize efficiency, cut costs, reduce errors, and eliminate carbon footprints across the globe.

Offering Summary



Supporteo Corp

Corporate Address


17145 N Bay Rd. Suite 4308, Sunny Isles Beach, FL 33160

Offering Minimum



Offering Maximum



Minimum Investment Amount

(per investor)




Offering Type



Security Name


Class A Non-Voting Common Stock

Minimum Number of Shares Offered



Maximum Number of Shares Offered



Price per Share



Pre-Money Valuation



*Maximum Number of Shares Offered subject to adjustment for bonus shares. See Bonus info below.


Super Early Bird Bonus

Invest within the first week, and receive additional 10% bonus shares.

Early Bird Bonus

Invest within the first two weeks, and receive an additional 5% bonus shares.



Tier 1 | $500+

Get for free a 1-year license for the Supporteo AR Assist Pro.

Tier 2 | $2,500+

Above perks + an invitation to a private owners group in Telegram.

Tier 3 | $5,000+

Above perks + early access to our new product Supporteo Meeting which will be launched in fall 2021

Tier 4 | $10,000+

Above perks + 5% additional bonus shares  

Tier 5 | $25,000+

1st, 2nd, and 3rd tiers of perks + 10% additional bonus shares, and a video call with our CEO.

Tier 6 | $50,000+

1st, 2nd, and 3rd tiers of perks + 15% additional bonus shares.

*All perks occur when the offering is completed.

The 10% StartEngine Owners' Bonus

Supporteo will offer 10% additional bonus shares for all investments that are committed by investors that are eligible for the StartEngine Crowdfunding Inc. OWNer's bonus.

This means eligible StartEngine shareholders will receive a 10% bonus for any shares they purchase in this offering. For example, if you buy 100 shares of Class A Non-Voting Common Stock at $1.41 / share, you will receive 110 Class A Non-Voting Common Stock, meaning you'll own 110 shares for $141. Fractional shares will not be distributed and share bonuses will be determined by rounding down to the nearest whole share.

This 10% Bonus is only valid during the investors eligibility period. Investors eligible for this bonus will also have priority if they are on a waitlist to invest and the company surpasses its maximum funding goal. They will have the first opportunity to invest should room in the offering become available if prior investments are cancelled or fail.

Investors will only receive a single bonus, which will be the highest bonus rate they are eligible for.

Irregular Use of Proceeds

The Company might incur Irregular Use of Proceeds that may include but are not limited to the following over $10,000: Vendor payments. Salary payments made to one’s self, a friend or relative. Any expense labeled “Administrative Expenses” not strictly for administrative purposes.

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A crowdfunding investment involves risk. You should not invest any funds in this offering unless you can afford to lose your entire investment. In making an investment decision, investors must rely on their own examination of the issuer and the terms of the offering, including the merits and risks involved. These securities have not been recommended or approved by any federal or state securities commission or regulatory authority. Furthermore, these authorities have not passed upon the accuracy or adequacy of this document. The U.S. Securities and Exchange Commission does not pass upon the merits of any securities offered or the terms of the offering, nor does it pass upon the accuracy or completeness of any offering document or literature. These securities are offered under an exemption from registration; however, the U.S. Securities and Exchange Commission has not made an independent determination that these securities are exempt from registration.


Sales update

5 months ago

Dear followers and investors,

As planned, we started sales in mid-November 2021.
To date, our small but motivated team managed to make the first sales for 57 000$.

And it's just the beginning of our great adventure. Stay tuned.

Quick overview of our Admin Panel

7 months ago

Supporteo's November Platform Updates

8 months ago

Dear Investors,

We want to share with you our latest software development updates:

Platform v1.6.4
The call server has been updated. With a brand new design, performance has been improved. A new feature has been added – creating polls during a call.
Added the ability to change avatars when uploading a photo when editing a profile.
The visible form of the phone numbers has been changed, now, when entering the country phone number, it can be selected from the drop-down list.
We have made many other fixes to improve the usability of our services.

iOS application (1.1.7) & Android application (0.1.48)
Added the ability to send a pairing code to an expert via SMS, email or many instant messengers.
A new connection animation has been added to the main screen, showing the main idea of our product and describing the steps to connect a mobile device to an Expert.
Added a chat function that allows communication between the user of the mobile application and the expert in case of a very bad internet connection.

New partnership for Supporteo

8 months ago

Amer Badarneh

Full bio

New achievement this week for the Supporteo team

9 months ago

Today is another great day for Supporteo team.

We are proud to announce that we are officially a part of the NVIDIA Inception Program!

NVIDIA Inception nurtures cutting-edge AI startups that are revolutionizing industries. This premier virtual accelerator offers go-to-market support,expertise, and technology—all tailored to a new business’s maturity stage.  NVIDIA Inception elevates select agile and aggressive startups that are driving innovation and reinventing how industries approach key problems using AI.

Launching of Supporteo's app iOS version!

9 months ago

Dear investors,

The day is finally here! We are happy to announce the launching of our iOS version. The app is available for download on all Apple devices using this link -

One more step is achieved in our plan.

Get ready to join our community as we change the future of remote work and assistance.

We invite YOU today to be a part of our adventure. 

See why Omar Hassan, Director in T-mobile, proceeds to the test of Supporteo AR Assist with his team

9 months ago

Omar Hassan
Director, Product Development IoT and AR/XR in T-mobile

Full bio

« Working for more than 17 years in the telecom industry, I understand the concerns with the maintenance of complex and expensive equipment, especially in remote areas. We are always in search of innovative solutions to make the daily work of our employees easier and significantly save costs. I worked with Michael and his team in the past on few development projects and he was always on time and delivered with success and quality! »

Supporteo – Unique Solution for Remote Assistance in the Operating Room

9 months ago

Medical science advances in leaps and bounds, making possible treatments and surgeries that were unimaginable even a couple of decades ago. Nowadays, surgeries are a sophisticated fusion of precise tools, state-of-the-art technology, and doctors’ expertise.

However, situations when the surgical team needs an outside consultation are very frequent. When the patient is on the operating table, and the surgery is in progress, consulting an expert means inviting them to the OR with all the required sterility procedures.

Supporteo smart glasses offer another option – remote real-time consulting and assistance. No matter where the medical expert is, they can join the surgical team in a matter of minutes.


Welcome to the Supporteo StartEngine Campaign!

9 months ago

Dear Early Birds Investors!

On behalf of our entire team that worked on the product, we want to thank you for believing in us and the success of our project.

We genuinely believe that Supporteo can change workers' lives in many industries for the better, and we are thrilled to have you on this incredibly exciting journey with us.

We continue to work hard on new product functionalities as we want to provide our future customers with access to a full-fledged application that will close many gaps in their daily work.

The Early Bird perks are still available, so don't miss the opportunity to invest now and receive an additional 5% bonus shares.

Stay tuned, more is yet to come!

The latest software development update

9 months ago

Dear Investors,

We want to share with you our latest software development update:

September 2021, Checklists

Platform v1.4.0
Checklists for organizations were updated. A new function was added to control and check the passage of checklists to select one of the control methods (photo, video, or without control), with the subsequent ability to check the quality of the tasks assigned by the operators.

Android Application v0.1.42
The application has been updated to work with the new version of checklists. Errors have been fixed, and stability has been improved.

iOS Application v1.0.0(18)
A detailed design has been worked out to allow you to get the best experience from using the product.
We have started the beta testing of the application. All the main functions for working with the platform have been implemented. The mechanism of the new version of checklists has been achieved, errors have been fixed, and stability has been improved.
Added support for iOS 15.

More new features coming soon.

Show More Updates End of Updates

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