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Customer Engagement Solutions

3i Tech Works builds engagement solutions to increase customer loyalty and drive revenue for small and medium-sized businesses. Our integrated platform aims to even the playing field for brick-and-mortar retailers and restaurants by providing them the best digital tools to connect and engage with mobile customers.

This Reg CF offering is made available through StartEngine Capital, LLC. This investment is speculative, illiquid, and involves a high degree of risk, including the possible loss of your entire investment.

$75,512.24 Raised


Our company database currently has more than 100 client businesses serving more than 780,000 unique customers, with our platform growing by an average of 1,200 customers a day.

We have grown by nearly 100% our YOY revenue since 2018 and are cash flow positive, recently signing multi-year agreements with Gulfstream Goodwill Industries (GGI) as well as a large restaurant group purchasing organization.

The Loyalty Programs Market is expected to hit $201B in 2022, with the SMS Marketing Software Market projected to grow to $24B by 2028.

*Market statistics provided by PR Newswire & Verified Market Research (source / source)

An all-in-one engagement platform built for today's digital world

3i Tech Works helps businesses increase their revenue and reduce their costs by engaging with their customers more effectively and efficiently. Our sophisticated engagement platform provides an all-in-one service for connecting and interacting with mobile customers through SMS marketing, loyalty programs, and online and voice ordering for restaurants

Our software is designed for storefront owners and big organizations alike, and our clients report greater revenue per customer as well as more frequent purchases. By providing what we believe to be one of the most powerful forms of modern-day marketing, we’re able to support local businesses and communities in adapting to—and thriving in—an increasingly digital economy.

The Problem

Yesterday’s tools aren’t engaging today’s customers

We’ve seen retailers and restaurants struggle to get to know and effectively engage with their customers. As a result, these brick-and-mortar businesses end up spending major amounts on high-traffic real estate and local advertising in attempts to identify consumers and draw them back for repeat business, often resulting in meager returns on investment.

Restaurants are now also dealing with reduced revenue as they manage unprecedented staffing shortages, making high-quality customer service a greater and more urgent challenge than ever. These small and mid-sized businesses are still using yesterday’s tools to navigate today’s digital world, resulting in inefficiencies, lost revenue, and missed opportunities.

The Solution

A full suite of sophisticated customer engagement services

3i Tech Works’ all-in-one customer engagement platform captures real-time, onsite customer data, allowing our clients to optimize their business based on purchasing trends and behaviors. We provide each of our business clients with a dashboard that shows their product categories, the value of each customer relationship, and the success metrics of their SMS marketing campaigns. 

SMS marketing is now one of the most effective marketing tools available, enabling businesses to build and manage subscriber lists, send mass text campaigns, and automate customer engagement. Our business clients can collect opt-in phone numbers and transaction data, which can then be leveraged to engage those customers via opt-in text campaigns. 

Our platform has proven to be a valuable tool for retailers and for restaurants alike. We help restaurants increase sales and reduce costs by providing them with an online and voice ordering system, which seamlessly integrates with the restaurant’s operations, freeing up critical staff bandwidth. 

3i's retail clients use our tools to build relationships with their individual customers and obtain opt-in permission to periodically reach out with value-added promotions and communications. We also offer membership programs that allow clients to charge a fee for special privileges as well as provide rewards for higher spending. 

We use a subscription-based SaaS model, charging a monthly fee to clients for the use of our platform, as well as additional fees for transactions and opt-in text messaging. For mid-to-large clients, we also charge an upfront fee for platform customization.

The Market

The digital economy is growing rapidly

Our platform currently serves two massive markets: retailers and restaurants. In retail, our biggest clients are from the thrift industry, which saw a significant uptick in popularity during the pandemic. The secondhand clothing market is expected to reach $77B by 2025, up from $36B in 2020 (source).

When it comes to restaurants, the size of the global online food delivery market reached over $107B in 2019, and is projected to reach as high as $154B by 2023 (source). Due to the COVID-19 pandemic, more people are ordering takeout, drive-thru, and delivery than ever before, and many plan to continue this routine in the year ahead as digital orders become increasingly common (source). Between 2020 and 2021, delivery orders increased by 142% while takeout orders went up 130% (source).

With this increase in online purchasing, we’ve seen growing demand for marketing automation software and affordable cloud-based solutions. The SMS marketing software market is on track to reach $24M by 2028, while loyalty programs are a $201B market (sourcesource).

(source / source / source)

Our industry competitors are limited, and each only focuses on one customer solution. 3i Tech Works offer an integrated customer engagement platform and personalized support to our clients, providing a full suite of services. Our clients can market to customers across the platform, broadening their total market reach and expanding their partnership with us.

Our Traction

Our clients have told us, “It’s a huge game-changer”

3i Tech Works has seen average revenue growth of 87% for the past three years and are currently cash-flow positive. We have more than 780,000 unique customers in our database and are adding an average of 1,200 more each day.

As we expand our reach, we’re focused on significant strategic partnerships that provide us with exclusive distribution channels. To date, we’ve secured two major, five-year contracts with large marquee names: Gulfstream Goodwill Industries (GGI) of Palm Beach, a clothing retailer with 28 stores and two distribution centers across five Florida counties, and Dining Alliance, a Group Purchasing Organization based in Massachusetts that purchases $15B for 65,000 restaurants in the US. Meanwhile, some of our other retail clients also include Habitat for Humanity, The Florida Breast Cancer Foundation, and Out of the Closet stores.

Since our partnership began in 2018, GGI has experienced significant growth as a result of our RealRewards+ Membership Program and SMS marketing campaigns. As we expand to additional Goodwill locations across the country, we plan to be in all 50 states within the next two years.

This round of funding will allow us to scale to meet growing client needs while expanding coverage into additional restaurant, retail, and cruise ship markets.

Why Invest

Built to scale and ready to support more local businesses

As we enter an increasingly digital world, more businesses are now adopting new technology to better reach and connect with their customers. Consumers are increasingly mobile, serving us with a major market opportunity as new verticals demand our digital solutions.

In order to bring sophisticated customer engagement strategies to a wider audience, we’ll continue to grow with our restaurant and retail clients while also entering into new industries, such as cruise lines and personal care. Our software platform is built to scale, and the more customers we have in our database, the more powerful it becomes.

We’re only just getting started. Join us today and your investments will help more businesses connect with their communities.


2255 Glades Rd. Suite 324A
Boca Raton, FL 33431-8571

3i Tech Works builds engagement solutions to increase customer loyalty and drive revenue for small and medium-sized businesses. Our integrated platform aims to even the playing field for brick-and-mortar retailers and restaurants by providing them the best digital tools to connect and engage with mobile customers.


Joseph Riano
Joseph Riano
Founder, Director & CEO
Joe has been a Sales and Marketing Executive of Software solutions for Fortune 500 companies since 1990. Building software platforms to create and distribute digital gift cards and issue rewards for purchases.  

Started his career in technology in the banking industry, then he was recruited to help the credit card industry working for American Express, First Data and was hired to re-engineer Software As A Service solutions for Precision Response Corp. in Miami that was sold after Joe directed the focus of the company to Software As A Service and away from Telemarketing Services.  

Don Kohl
Don Kohl
Advisor and Director of Payments Systems
Don was the Executive Vice President of First Data Merchant Services. He oversaw the company's growth for 19 years participating in technology development to support the growth of First Data to become the world's premier provider of Credit Card processing payments with over $1.3 Trillion of credit card transactions per year. 
Keith Kanouse

Keith Kanouse

Director, Corporate Secretary and General Counsel

Law degree from Notre Dame University. Graduated Magna Cum Laude. Owner of Kanouse and Walker a law firm in Boca Raton that specializes in franchise law.  
Henry Westendarp

Henry Westendarp

Board of Directors

Henry graduated University of Pennsylvania - Wharton Business School. Founded Strategic Marketing Systems, Inc (SMS), which was a vendor to Mr.Riano and later his employer. SMS was also a vendor to American Express, NABANCO (predecessor to First Data Merchant Services), and many other financial services firms. Henry then sold SMS to First Data Corporation. 
Harold Schultz

Harold Schultz

Director & Board Member

Harold Schultz attended the University of Miami, Florida. Has been a real estate entrepreneur and an investor in several successful startups. 
Bradford Schupp

Bradford Schupp

Chief Operating Officer

Brad Schupp is the Chief Operating Officer of 3i Tech Works. In this capacity, he is responsible for the day-to-day operations of the company and assists the CEO in developing and executing the firm’s growth strategy. Mr. Schupp assures that the 3i Tech Works team is focused on revenue growth and delivering maximum customer value to benefit both our customers and shareholders. 

Mr. Schupp comes to 3i Tech Works after a successful forty year career in the defense electronics business serving as an experienced leader specializing in Executive and Business Coaching, Strategy Development, Execution and Process Improvement. As a results-oriented executive, he focuses on top line and bottom-line improvements in the execution of the business plan. 

Mr. Schupp is also a subject matter expert in assisting high performing individuals achieve their full potential, project and program management, corporate and competitive strategies, strategy/goal deployment, risk management and quantitative performance management systems.

David Lebold

David Lebold

VP of Business Development

Investment advisor and sales executive with over 25 years of experience building financial teams and forging strategic partnerships.

David holds a BA in Political Science from Kansas University.

Gerardo Moran

Gerardo Moran

Vice President

Gerry is a serial entrepreneur and an accomplished technology executive with experience both in the private and public sectors. 

He has worked in healthcare, Fintech, Risk Management, Education, and Publishing over his successful career. 

Gerry brings deep financial and operational expertise to the team working both in the US and Latin America. He holds an MBA in International Finance for IPADE Business School plus has completed executive level education at Harvard, Dartmouth, and Johns Hopkins

Michael Pichel

Michael Pichel

Director and Member of the Board of Directors

Michael Pichel is a member of the board of Directors of 3i Tech Works, Inc. He is an attorney and real estate investor who resides in Ithaca, New York. He is the Chief Executive Officer of Progressive Equity Funding since 1984, Atlantic Title since 1987, Atlantic Realty since 1989 and Athena Midway since 1990.

Michael advises the company on legal matters and partnerships that advance the company's interests.


3i Tech
Jun. 29, 2022 at 6:59 AM UTC
$10k - $1.07M
Common Stock
Non-Voting Common Stock

Maximum Number of Shares Offered subject to adjustment for bonus shares

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*Maximum Number of Shares Offered subject to adjustment for bonus shares. See Bonus info below.

Investment Incentives and Bonuses*


Friends and Family Early Birds

Invest $350+ within the first 7 days and receive 20% bonus shares.

Super Early Bird Bonus

Invest $350+ within the first 15 days and receive 15% bonus shares. 

Early Bird Bonus

Invest $350+ within the first 30 days and receive 10% bonus shares.


$1,750 + | VIP Silver + 5% Bonus Shares

Invest $1,750+ and receive 5% Bonus Shares.

$8,750 + | VIP Gold + 10 % Bonus Shares

Invest $8,750+ and receive 10 % Bonus Shares.

$21,000+ | VIP Platinum + 15% Bonus Shares

Invest $21,000+ and receive 15% Bonus Shares.

$35,000+ | VIP Diamond + 20% Bonus Shares

Invest $35,000 + and receive 20% Bonus Shares + a Private zoom call with Chief Executive and/or Chief Operating Officer.  

*All perks occur when the offering is completed.

The 10% StartEngine Owners' Bonus

3i Tech will offer 10% additional bonus shares for all investments that are committed by investors that are eligible for the StartEngine Crowdfunding Inc. OWNer's bonus.

This means eligible StartEngine shareholders will receive a 10% bonus for any shares they purchase in this offering. For example, if you buy 100 shares of Non-Voting Common Stock at $1.75/ share, you will receive 110 Non-Voting Common Stock shares, meaning you'll own 110 shares for $175. Fractional shares will not be distributed and share bonuses will be determined by rounding down to the nearest whole share.

This 10% Bonus is only valid during the investor's eligibility period. Investors eligible for this bonus will also have priority if they are on a waitlist to invest and the company surpasses its maximum funding goal. They will have the first opportunity to invest should room in the offering become available if prior investments are canceled or fail.

Investors will only receive a single bonus, which will be the highest bonus rate they are eligible for.

Insider Investment Notice

Officers, directors, executives, and existing owners with a controlling stake in the company (or their immediate family members) may make investments in this offering. Any such investments will be included in the raised amount reflected on the campaign page.

Irregular Use of Proceeds

The Company will not incur any irregular use of proceeds.



Multiple investments in an offering cannot be combined to qualify for a larger campaign perk. Get rewarded for investing more into 3i Tech.
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Owner’s Bonus Members earn 10% bonus shares on top of this and all eligible investments for an entire year. Not a member? Sign up at checkout ($275/year).



Kyle Sperber

2 years ago

Any intention of partnering with Yelp or other similar products who can use your product as an "upsell" when they are marketing their service to drive growth in small businesses. I could see this working well in tandem with a group like Yelp, even in addition to partnering with POS systems like Clover. I was just wondering if you had considered a partnership with companies like Yelp or simply view them as competitor. If not, I could also see them as a potential buyer in the next few years to acquire you all and incorporate that into their model... if that is something you would be open too. Just curious as this obviously impacts what the ROI may look like for the investor and the timeline that may be realized. If growth is realized as quickly as you expect over the next few years, I can easily see a company like Yelp (on the marketing side), or Clover/Fiserv on the POS side acquiring this for 50-100M. If nothing else, the valuation does seem fair to me here around 20M and I am considering an investment based on the answers here! Thanks!



Brett Rimkus

2 years ago

Thanks for the opportunity to invest. A number of questions. 1. You list Twilio as a competitor. Does 3i have the infrastructure to do SMS itself, or does 3i contract with Twilio, Bandwidth or another such provider of SMS delivery? 2. Dining Alliance is listed as a five year contract. Does that contract itself generate any revenue or merely give you access to the alliance member data base for marketing purposes? 3. Seven months ago 11.6 million shares were sold at an average price of approximately $0.262 per share and today the selling price is $1.75, a 600%+ increase, is that correct? 4. Do you consider Toast a competitor? 5. Would you consider the $500k of revenue in Q3 2021 to be recurring revenue? Meaning unless you lose a customer, they will continue to generate that revenue on an ongoing basis? That would value the company at 10X ARR, which seems reasonable, assuming all revenue is RR.




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